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Introduction to
Enterprise Resource Planning
Course Learning Objectives
1.
Introduction to ERP and the Benefits of Implementation
Upon completion of this session participants will be able to
- Describe the concept of ERP
- Define key terms as they relate to ERP
- Describe the basic ERP model
- Identify the five different ERP maturity levels
- Understand the transition from MRP to ERP
- State the benefits of ERP
- State the pitfalls of ERP implementations.
2.
Developing a Business Case to Justify an ERP Implementation
Upon completion of this session participants will be able to
- Quantify the need for change
- Identify and quantify benefits
- Identify initial acquisition and installation costs
- Recognize ongoing costs
- Calculate the return on investment (ROI) for an ERP
system
- Write a business case to justify an ERP implementation.
3.
Business Process Alignment
Upon completion of this session participants will be able to
- Align strategic goals, people, knowledge processes, and
internal systems
- Define the concept of a process
- Analyze a process
- Create a process map
- Improve and simplify a process
- Apply the result of process analysis to an ERP
implementation.
4. The
Value Chain Process
Upon completion of this session participants will be able to
- Describe the basic elements that comprise a company's
value chain
- List ways in which demand can be identified and created
- List the components of product and process design
- List the components of delivering products and services
- Explain the interrelationships among the core business
processes of demand, design, and delivery
- Describe how the organizational infrastructure support
the core business processes
- Explain the effect of a new product launch on the core
business processes of demand, design, and delivery.
5.
Technology and International Considerations in Implementing
ERP
Upon completion of this session participants will be able to
- Describe the technological infrastructure concerns in
implementing ERP
- Describe the strategic use of technology in ERP
- Describe local considerations in implementing ERP
- Describe global considerations in implementing ERP
- Describe the organizational issues faced in a
local-to-global ERP implementation
- Compare and contrast the organizational issue involved
in local and global ERP implementations.
6.
Change Management and ERP Implementations
Upon completion of this session participants will be able to
- Define change readiness
- Explain the use of assessment tools to determine the
readiness of an organization to change
- Describe how to create a communications plan for ERP
implementation
- Describe how to create a learning requirements plan
(LRP)
- Identify methods of implementing and sustaining change.
7.
Implementing ERP
Upon completion of this session participants will be able to
- Describe project management and its use in implementing
an ERP system
- Describe steps necessary to successfully implement an
ERP system
- Describe the roles and responsibilities of the key
organization players.
8.
Expanding on ERP
Upon completion of this session participants will be able to
- Describe how ERP can be used to achieve and sustain
competitive advantage.
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